ISP Major Headache

by **fedfan** » Wed, 25 Aug 2010 17:33

I can't believe the biggest headache about moving into my own house is to get a bloody phone line connected!!!!!

Someone from BT was supposed to call between 1&6 Friday to connect my line. So I wait in all day and no one shows. So I call and get passed through to customer services in india who happily tell me it has been done. 5 calls later after repeating myself I'm told to "keep smiling" and an engineer will call the next day.

Needless to say he didn't so I spend another hour explaining again before being told as it was now weekend they would call back on Monday.

Again they don't so I call again by which time I have already spoken to half the population of Dehli and it was a good job English was not her first language when I was told the query had been resolved and closed WTF!!!!!

So another appointment is booked for Thursday which they subsequently ring and cancel on Tuesday as they now say it is a problem with the exchange.

Today I get home and guess what comes, my first bill!!!! So another call and I finally get someone a bit closer to home who tells me they can't understand what is going on-you and me both!

It's now looking like being another couple of weeks and even then who knows.

Anyway rant overbut unfortunately until I'm back up and running I can't play so please remove me from us open draws and I'll sign up if I get reconnected.

by **djarvik** » Wed, 25 Aug 2010 17:48

Sucks dude! :evil:

I'll keep you in my draws till Sunday, if nothing happens I can either take you out, or you can take a chance and maybe stay in the draw. If you seeded you will get a first round BYE that will buy you a few days....

by **Moralspain** » Wed, 25 Aug 2010 18:15

dealing with telephone companies is always a nightmare

by **SoundfSilence** » Wed, 25 Aug 2010 22:44

BT is known for this I'm afraid fedfan. It's compulsory to go through the frustrations.

by **jayl0ve** » Thu, 26 Aug 2010 01:14

Indian call centers SUUUUUUUUUUUUUUUCCCCCCCCCKKKKKKKKKKKKKKKKKKKKK, the people they hire are fuggin retarded and impossible to understand

by **fedfan** » Mon, 30 Aug 2010 20:52

After yet more bangin my head against a wall I have another appointment booked for Tuesday. Keeping my fingers crossed they will finally get me back online. It's like being back in the dark ages!

by **Chederer** » Mon, 30 Aug 2010 20:59

jayl0ve wrote:Indian call centers SUUUUUUUUUUUUUUUCCCCCCCCCKKKKKKKKKKKKKKKKKKKKK, the people they hire are fuggin retarded and impossible to understand

dude when i couldnt get xbox live to work this indian dude kept telling....well what im going to have you do sir is reset your router and leave it off for 5 minutes....after the 2nd time of doing this i told him we have all ready done this twice what else can we do? he goes "well, sir what im going to have you do is reset your router and reboot after 5 minutes....lol i was like does this guy know how to say anything else in english :lol:

by **jayl0ve** » Tue, 31 Aug 2010 01:17

Hahaha that seriously made me LOL :lol:

That's exactly what I'm talking about though- situations like that are kinda normal for those Indian call centers.

by **fedfan** » Tue, 31 Aug 2010 18:42

STILL BT CANNOT GET THEIR BLOODY ACTS TOGETHER!!!!!!

by **fedfan** » Wed, 01 Sep 2010 12:34

Now they're saying Saturday but I don't even think they now know WTF is going on

by **fedfan** » Sat, 04 Sep 2010 15:17

I'm back online

by **Cro Morgan** » Sat, 04 Sep 2010 15:22

fedfan wrote:I'm back online

by **VillaJ100** » Sun, 05 Sep 2010 11:49

dude exhos!

by **jayl0ve** » Mon, 06 Sep 2010 02:01

chick exhos!

by **djarvik** » Mon, 06 Sep 2010 02:21

Chicks man!

ISP Major Headache

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